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Steroid Micros Privacy and Terms of Use Policy


Prices are F.O.B. shipping point and do not include taxes, shipping or insurance charges. Although price changes are infrequent, Intec reserves the right to change prices without notice.


The purchaser takes ownership and responsibility for the goods the moment they are passed on to the shipper. It is up to the purchaser to request or arrange for insurance against loss or damage. However, for information purposes, Intec has not experienced loss or damage with any shipment made through FedEx or UPS in over 12 years of business.

Payment Terms

Only Visa and MasterCard, $ US money order or certified $US cheque payments are accepted. A client wishing credit terms must apply to Intec for such and provide banking information and at least 3 credit references.

Taxes and Duties

Intec only collects sales tax (PST) for the Province of British Columbia for orders delivered in this province, and Goods and Service Tax (GST) for all orders delivered in Canada. Intec does not collect taxes for any other jurisdictions. It is up to the purchaser to pay the appropriate taxes, duties and brokerage fees to the corresponding authorities.

Shortages, Errors or Damaged Product

The purchaser is responsible for checking the goods on receipt, for damage, shortages or errors. The purchaser must inform Intec in writing, within 5 days of receipt of the goods, of any discrepancies. Intec will issue a return authorization number to the buyer. The goods must be returned to Intec in their “as-received” condition, in their original packaging. Goods returned to Intec without a return authorization number will be declined and returned to the purchaser by freight collect.

If the goods have been damaged in transit, it is up to the purchaser to claim damages from the carrier.

30 Day Return Policy

The purchaser may return the goods within 30 days, for a full refund, provided the goods are returned in pristine condition and in their original packing. Software, or development kits that contain software, can only be returned if accompanied by written certification that the software has been completely removed from the computer(s) on which it was installed and that all copies have been destroyed. This certification must be made on a form obtained from Intec and it must be signed by the purchaser in front of a witness.

This 30 day return policy does not apply to custom products or products that have been customized to the client’s requirements.

90 Day Limited Warranty

Intec warrants its products to be in good working order for 90 days from date of purchase. If the product should fail at any time within this warranty period, Intec will repair or replace the product, at its option. This limited warranty does not cover damages resulting from accidents, acts of God, abuse, or modifications.

The client must first apply for warranty service and for a return authorization number. The client is then responsible for shipping the goods to Intec, at the client’s expense. Goods shipped to Intec without a return authorization number will be declined and returned to the purchaser by freight collect.

This warranty is limited to repairing or replacing the defective product. In no event shall Intec be liable for any damages, including any lost profits or incidental or consequential damages arising from the use or inability to use this product.

Accuracy of Website

Information on this website is believed to be accurate and reliable. However, Intec assumes no responsibility for the consequences of use of such information nor for any infringement of patents or other rights of third parties that may result from its use.

Intec reserves the right to change specifications mentioned in this web site, without notice.

Not for Life Support Systems

Intec products are not authorized for use as critical components in life support devices or systems.

Governing Law

The laws of the Province of British Columbia, Canada, shall be applicable.

Copyright © 2004 Intec Automation Inc.

2751 Arbutus Rd. Victoria BC Canada V8N 5X7 | 1-866-721-5150 | Terms of Use & Policy
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